Western Union China

It's very easy to receive money through us. First, locate your nearest Western Union service provider in China. Then make your way to the service provider location.

1. 

   CONFIRM THAT THE MONEY IS READY FOR PICK UP

   But before you visit our service provider location, make sure that the money is ready to be collected. Either contact the sender to confirm, or track the status of your money transfer online, or call our China hotline at 800 820 8668 (toll-free, valid for calls within China only1; not valid for calls made from mobile phones) or +86 21 6866 4610 (paid call) Western Union Direct to Bank service - consumers in Singapore can now send money to a bank card account in China. In the case of sending money to a bank card account in China for the first time, the receiver will have to call up the China hotline at 800 820 8050 (toll-free; valid for calls within China only1; not valid for calls made from mobile phones) between 8AM and 8PM, Monday through Sunday (China time),  to verify the following information: Receiver's name in Chinese characters Money Transfer Control Number (MTCN) Receiver's valid identification Bank name, and Bank card account number Any subsequent transactions to the same bank card account will not require further verification. Update us your change in personal details (e.g. bank card account number) to ensure a correct transaction is made every time.

2. 

   VISIT THE AGENT LOCATION

   Remember to bring the following information: The sender's full name (that is, first, middle and last names) The country where the money was sent The amount that was sent The Money Transfer Control Number (MTCN) Your government-issued identification with photo

3. 

   COMPLETE THE 'TO RECEIVE MONEY' FORM

   Just fill out the form and provide the service provider the MTCN and your government-issued photo identification.

4. 

   REVIEW AND SIGN THE RECEIPT

   You'll be given a receipt. Review it thoroughly and sign the receipt if all the details are accurate.

5. 

   RECEIVE YOUR MONEY

   The service provider will then hand you your money together with the receipt. Transaction is complete. Please keep your money in a safe and secure place.

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